For a list of frequently asked questions, AKO Webmail provides a FAQ page.

If you need to contact the Help Desk, you can contact the customer support center by the following methods:

By Email: help@us.army.mil

Phone Numbers:

DSN (OCONUS): 312-560-1110, ask the World Wide Operator to connect you to 866-335-2769 (If this does not work, check with your local operator to verify that your DSN line has unrestricted access.)

Commercial: 1+866-335-2769 (ARMY) – PRESS Option 2